Platform Alerts
Choose the alerts.
Choose how often.
Choose the events that matter and how often to hear about them: straight away, or in a daily or weekly digest.
- Events. Incident reported, Pre-start check flagged a fault, Fault resolved, and others.
- Frequency. Off, immediately, daily digest or weekly digest.
- Recipients. All owners, admins and managers, or the ones you pick.
Alerts
Email owners, admins and managers when something needs attention.
Safety
Incident reported
An operator reported an incident, near miss or hazard.
ImmediatelyDefault recipientsPre-start check flagged a fault
A vehicle or machinery pre-start flagged one or more items.
ImmediatelyDefault recipientsFault resolved
Every flagged item on a pre-start submission has been resolved.
Daily digestDefault recipientsMeter reading went backwards
An odometer or hour-meter reading was lower than the last one.
Weekly digestCustom recipients
Operations
Quality inspection failed
A quality report was submitted with a failing rating.
Daily digestDefault recipients
How it works
The events, the timing
and the people.
Open Alerts in Settings
Owners and admins can change the alert settings.
ECErin CallowayAlerts
Email owners, admins and managers when something needs attention.
SettingsSentSafety
Incident reported
An operator reported an incident, near miss or hazard.
ImmediatelyDefault recipientsPre-start check flagged a fault
A vehicle or machinery pre-start flagged one or more items.
ImmediatelyDefault recipientsFault resolved
Every flagged item on a pre-start submission has been resolved.
Daily digestDefault recipientsMeter reading went backwards
An odometer or hour-meter reading was lower than the last one.
Weekly digestCustom recipients
Operations
Quality inspection failed
A quality report was submitted with a failing rating.
Daily digestDefault recipients
Drawn from the product’s screens Pick a frequency for each event
Each event has its own setting.
Drawn from the product’s screens Choose who receives them
Recipients can be set for all alerts or for a single event.
Drawn from the product’s screens Set the digest time
Times are in Brisbane time, and the weekly digest goes on the day you choose.
Drawn from the product’s screens
In the product
Drawn from
the product’s screens.
How often
Off, immediately, daily digest or weekly digest.
Who receives them
All owners, admins and managers, or the ones you pick.
The email
Email alerts for the events you choose, sent as they happen or in a daily or weekly digest.
What has been sent
The Alerts settings have a Sent tab listing what has gone out, and a box for sending a test.
Drawn from the product’s screens, with fictional data.
Who uses it
One record,
two points of view.
In the office
Managers and supervisors
- Owners and admins can change the alert settings.
- Recipients can be set for all alerts or for a single event.
- Up to ten addresses without a Verdue login can be added under Also email, for all alerts or for a single event.
In the field
Operators
- Operators complete daily and weekly safety forms on the phone.
- A form that reports an equipment fault asks for a description of it.
- By default, a reported fault is emailed to the office as soon as the form is submitted.
Your questions
What you need to know.
Which events can I be alerted about?
An incident being reported, a pre-start check flagging a fault, a fault being resolved, a meter reading going backwards, and a quality inspection failing. Quality inspections are part of the Operations plan.
Can some be immediate and others a digest?
Yes. Each event has its own setting.
Who receives them?
All owners, admins and managers by default. You can choose particular people instead, for all alerts or for a single event.
When is the digest sent?
At the time you set, in Brisbane time. The weekly digest goes on the day you choose.
Can I add another email address?
Yes. Up to ten addresses without a Verdue login can be added under Also email, for all alerts or for a single event.
Can I see what has been sent?
Yes. The Alerts settings have a Sent tab listing what has gone out, and a box for sending a test.