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Platform Live tracking & journey history

Retrace the day.
With context.

Replay an operator’s recorded day alongside their allocated sites. Location shows where the operator’s phone was. The work record shows what was done. Part of the Operations plan.

  1. Revisit a moment. Move back through a recorded day to see where a crew was at a given time.
  2. See your sites. The replay map shows the operator’s allocated sites.
  3. Location is not the work. Location shows where the operator’s phone was. The work record shows what was done.
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Drawn from the product’s screens

How it works

Movement adds context.
It does not complete the job.

  1. Tracking starts when the operator clocks on

    Positions are kept only while the operator is clocked on, and never after the daily cut-off time the organisation sets.

    Drawn from the product’s screens

  2. Managers follow crews on the live map

    Each crew is shown with a status of active, stale or offline.

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  3. A recorded day can be replayed

    Owners and admins can replay it for as long as location history is kept, which is 90 days by default.

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  4. The work record, not the map, says what was done

    A job is completed only by the operator’s own action.

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In the product

Drawn from
the product’s screens.

  • The live map

    Each crew is shown with a status of active, stale or offline.

  • The work record

    Being near a site never marks it as done. The operator completes each job.

  • On the phone

    Positions are kept only while the operator is clocked on, and never after the daily cut-off time the organisation sets.

Drawn from the product’s screens, with fictional data.

Who uses it

One record,
two points of view.

In the office

Managers and supervisors

  • See where each crew is now.
  • Owners and admins replay a recorded day to answer a question.
  • Live positions are limited to owners, admins and managers.

In the field

Operators

  • Tracked only while clocked on, and never after the daily cut-off time the organisation sets.
  • Cannot see other operators’ locations.
  • Being near a site never marks it as done.

Works with

Your questions

What you need to know.

Is this included in every plan?

No. Live tracking and journey history are part of the Operations plan.

Does location alone confirm a site was mowed?

No. Location history shows where the operator’s phone was. Whether the work was done is answered by the work record and its evidence.

Can operators see each other’s locations?

No. An operator cannot see another operator’s position or journey.

Who can see the live map?

Owners, admins and managers. Journey history is limited to owners and admins.

When is tracking active?

While the operator is clocked on. Nothing is captured after the daily cut-off time your organisation sets.

How far back can I replay?

As far back as location history is kept. The default is 90 days, and an organisation can set it between 7 and 730 days.

Can I switch between map and satellite?

Yes. The Live and History maps have a Map and Satellite switch, and your choice is remembered in your browser.

See it with your sites

Walk through a real
working day with us.

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